Technical Support

Quality support is at the heart of the Viewtier Systems customer care strategy. Various support resources are available for both registered users and users evaluating our products. We suggest that you use the resources in the following order:

	Technical Articles Capacity planning for software build and release management systems Addressing performance problems of continuous integration builds Avoiding build breakage patterns in continuous integration Fast continuous integration for game developers Best practices for software build management
	Demos Adding new build configuration (this Flash clip will open in a new window) Continuous Integration for .NET and NAnt Starting release build in thirty seconds Live Continuous Integration for open source projects hosted by Parabuild
	Presentations Parabuild: Technical presentation at BayXP (will open in a new window) Continuous Integration: benefits, challenges and best practices (will open in a new window) Optimizing perforce infrastructure for build and release management (will open in a new window)
	Technical Notes Automatic inter-branch merges for Software Configuration Management Using Clover with Parabuild Using Perforce counters to watch for changes

	Parabuild FAQ Please check Parabuild's commonly asked questions and answers.
	Online Support Forums Our online support forums are a great and often times the fastest way to receive support, suggest new features, share tips , and give advice with your peers. The forums are constantly monitored by Viewtier engineers. Get started today by taking advantage of the free advice directly from the developers of Viewtier Parabuild and from some of our most knowledgeable Parabuild users in the world: viewtier.parabuild.support - A support forum for our flagship product Parabuild, an automated software build and release management system. viewtier.devenv.support - A support forum for Viewtier Devenv, a free command-line development environment manger.
	E-mail Support Licensed customers are also entitled for e-mail technical support. If the resources above are unable to fully answer your questions please e-mail us at support@viewtier.com and we will be happy to assist you. Your request will be processed as soon as possible. Please don't forget to include registration information from your license file. Please specify the OS name, the product version, and the error messages to speed up the process of your request.
	Suggestions and Feature Requests We are interested in making Parabuild serve your needs better. If you have any suggestions or if you are looking for a new feature, please visit viewtier.parabuild.support forum or just e-mail us at support@viewtier.com. The requests for the new features that happen to be in high demand will be considered for the next upcoming release of Parabuild.
	Bug Reports To report bugs, please e-mail us at support@viewtier.com.
	Support For Third-Party Products Parabuild integrates with a set of version control systems, build scripting tools and issue tracking systems. If you have questions related to that products, please visit our collection of third-party support resources.